SECTION I. LISTENING: (3.0 points-0.2/each)
Part 1: Listen to the recording twice then choose A, B or C to best answer the questions.
1. About how long was the man in the shower?
A. 30 minutes B. 25 minutes  C. 20 minutes  2. About how many gallons of water did the man waste during his shower? (A gallon is about 3.7 liters.)
A. 40 B. 50 C. 60
3. How much was their water bill last month?
A. $103 B. $113 C. $130
4. The man doesn`t have a lot of money because _______. 
A. he has an expensive car loan B. he is paying for school  C. he`s not working now
5. The woman suggests that her brother _______________ to help them save money.
A. only shower on weekends B. take a shower at the gym C. shower at their parents` house
Part 2. Listen to the recording twice. Fill in each of the following blanks a suitable word or a number.
Jackie: Good morning, Power Net Software, this is Jackie. Can I help you?
David: Hi, I`ve been trying to order some of your software from the website but there seems to be a problem because my order didn`t go through.
Jackie: Oh, I`m sorry about that Sir. The (6) ____________ department sent everyone a memo this morning saying there was a problem with one of the servers. That`s probably why you had some difficulty.
David: Would it be possible for me to place my order through you now? I really need this software as soon as possible. It`s for my work you see. I don`t want to have to wait until tomorrow as I might be out seeing (7) ____________.
Jackie: OK, sure. Now then, what is it you would like to order from us?
David: Your site had a great offer on something called Viva Voce. The price was something like 25% off the normal (8) ____________retail price. Could you tell me something more about this product please?
Jackie: Well, I`m afraid that price is only available for those of our customers who order through our site.
David: That`s hardly fair, is it? I just tried to order through your site and, as I told you, the sale wouldn`t go through. Can`t you give me that discount anyway?
Jackie: Yeah, I think that would be alright. It`s not as if it`s your (9) ____________. Now, what did you want to know about Viva Voce? It`s one of our best selling products.
David: Do you have that program also in the Professional edition? I only saw the Standard edition but we need the extra recording software which comes with the (10) ____________edition.
Jackie: Fine, let`s have a look ... Yes, we have the Professional edition and that is also discounted 25%.
David: Now, in our office, there are both Windows and Mac computers. How much is the Mac version of this software? I don`t want to have to pay too much more.
Jackie: Hmmm, we don`t seem to have the Mac version in stock at the moment. It`s arriving this evening or tomorrow morning.
David: One more question for you and then I`ll be done. Is there a microphone included with the software? I tried to find out from your website but it didn`t seem to be very clear whether there was a mic included or not.
Jackie: Yes, all our speech (11) ____________software comes with a free microphone although, between you and me, the quality isn`t the best. I would recommend you buy a higher quality one, especially if you are planning to use this for your work.
David: Thanks a lot for that (12) ____________. Those free mics are usually pretty poor, aren`t they? OK, we`re done. I have ordered through you before and my customer number is 794791. You should have all my contact information and credit card number on file.
Jackie: (13) ____________... let`s see, oh yes. Here you are, Mr. David Thompson, is that correct?
David: Yes, that`s me. How long will the delivery take?
Jackie: You should have this by Wednesday. Can I just (14) ____________then - you want one Windows edition and one Mac edition when it comes through to us this evening or tomorrow?
David: No, just send me the one Windows Professional. We`ll just have to do all the speech recognition work on the Windows computers, it`s not (15) ____________a big deal.
Jackie: Great. Thanks for calling Power Net Software. Have a nice morning.
David: Thanks very much, goodbye.


1. A. 30 minutes
2. C. 60
3. B. $113